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For owners and billing administrators

Manage billing and feature access

Find subscription status, usage, payment details and location attendance activation.

2 min read

Check the workplace subscription

  1. Step 1: An authorised owner or billing administrator can open Settings → Billing.
  2. Step 2: Review the subscription status, trial information, payment method and current usage and pricing shown for the workplace.
  3. Step 3: Use the billing management controls to open the payment portal for available payment method, invoice and subscription actions.
  4. Step 4: If the app reports a billing-related restriction, follow the account's payment or subscription instructions and check the status again.

Attendance activation is per location

Core rota access and Time & Attendance activation are separate. A location's attendance service is activated through Settings → Clocking when its clocking station is ready.

Read the activation confirmation before enabling employee clocking: it starts the location's attendance billing. Use the current billing screen for the actual plan, usage and prices that apply.

Missing billing controls?

General manager access does not automatically include billing administration. Ask the workplace owner or an authorised administrator to review payment issues or plan changes. Contact Support if the displayed status does not match the account.